India has rapidly emerged as a global hub for AI innovation, with its tech talent, cost efficiency, and agile development approach attracting businesses from around the world. Among its standout contributions is the fast-evolving field of AI chatbot development — where Indian companies are helping brands across industries automate customer interactions, improve engagement, and scale communication effortlessly.
From intelligent virtual assistants to voice-enabled bots and enterprise-grade AI solutions, these companies are leveraging natural language processing (NLP), machine learning, and generative AI to create human-like digital interactions. Whether you’re a startup looking to enhance customer support or a large enterprise ready to build a custom AI assistant, choosing the right chatbot development partner can make all the difference.
In this post, we’ve curated a list of the top 10 AI chatbot development companies in India that have been rated highly on Clutch for their technical expertise, client satisfaction, and innovation. Explore their capabilities, pricing, focus areas, and more to find the right partner for your next AI project.
1. MyCloudPulse Technology Private Limited
MyCloudPulse Technology Pvt. Ltd. is a forward-thinking AI development company based in India that specializes in crafting intelligent, custom-built chatbot solutions. With a focus on automation and user engagement, MyCloudPulse combines the power of machine learning and natural language processing to build chatbots that truly understand and interact with users in real time. Whether it’s building conversational bots for customer support, internal HR workflows, or lead generation, the team at MyCloudPulse is committed to delivering scalable, secure, and tailored AI solutions across industries. Their client-centric approach and strong technical foundation make them a reliable partner for organizations looking to embrace AI-powered automation.
Services Provided: MyCloudPulse offers AI chatbot development, enterprise software development, cloud-native app development, mobile app solutions, and digital transformation consulting. Their expertise spans across building conversational bots for customer engagement, support automation, and lead qualification.
Focus Areas: The company specializes in AI-powered chatbots, natural language processing, cloud-native app development, and scalable enterprise software tailored to client-specific workflows and user needs.
Team Size: 10–49
Pricing: <$25/hr
Location: Jaipur, Rajasthan, India
Website: https://mycloudpulse.com
2. eSparkBiz (Ahmedabad)
eSparkBiz is a global software development company renowned for designing scalable, business-aligned chatbot solutions using agile methodologies. Since 2010, they’ve completed 1,000+ projects across 20+ countries. Their Clutch “Leaders Matrix” recognition in 2025 reflects their expertise in fintech, healthcare, eCommerce, and SaaS conversational AI.
Services: Offers custom chatbot systems across web, mobile, WhatsApp, Messenger; NLP-driven dynamic conversations; CRM/ERP integration; encrypted user validation; analytics dashboards.
Focus Areas: Conversational AI bots tailored for user intent modeling, sentiment flow analytics, multilingual contexts, seamless live-agent escalation, and UX-led intent design.
Team Size: 250 – 999
Pricing: < $25 / hr
Location: Ahmedabad, India
Website: https://www.esparkinfo.com/
3. Haptik (Mumbai)
Haptik, founded in 2013 and now a subsidiary of Jio Platforms, is a pioneer in conversational AI headquartered in Mumbai. They’ve built enterprise-grade virtual assistants used by Fortune 500 brands across sectors like finance, telecom, and government services.
Services: Provides intelligent virtual assistants, NLP chatbots for WhatsApp, voice assistants, and self-serve CX platforms.
Focus Areas: Enterprise-scale bots, multilingual support, voice and text conversational interfaces, policy‑driven and life-assist bots.
Team Size: 196 employees
Pricing: <25/Hr
Location: Mumbai, India
Website: https://www.haptik.ai/
Related Post: Top 10 AI Chatbot Development Companies in Dubai
4. Yellow.ai (Bengaluru)
Yellow.ai (formerly Yellow Messenger), founded in 2016, is an enterprise conversational AI leader offering large-scale voice and chat bots. Their Dynamic Automation Platform and proprietary generative AI (YellowG) powers over 120 bots.
Services: Develops omnichannel bots, voice assistants, generative AI workflows, and multilingual automation.
Focus Areas: Dynamic, multi-channel chat/voice automation with Transformer‑based NLP, enterprise workflow orchestration.
Team Size: 10 – 49
Pricing: $25-$49/hr
Location: Bengaluru, India
Website: https://yellow.ai/
5. Gupshup (Mumbai)
Gupshup is a leading conversational messaging platform, powering over 30,000 chatbots across 22 channels since 2016. Recently, they raised over $60 million to expand their AI-driven messaging and LLM-powered Conversation Cloud.
Services: Auto Bot Builder (LLM-based), multi-channel bot deployment, Llama 2 integration, conversational commerce APIs.
Focus Areas: Generative chatbot flows, multi-channel messaging, large-scale LLM integration, conversational commerce tooling.
Team Size: 51-99
Pricing: $25-$49/hr
Location: Mumbai, India
Website: https://www.gupshup.ai/
6. Verloop.io (Bengaluru)
Verloop.io specializes in AI-driven customer support automation. Their platform supports 10+ channels and streamlines ticketing alongside live AI chat.
Services: Omnichannel AI chatbots, ticketing integrations with CRMs, multilingual support.
Focus Areas: Support-focused conversational AI, hybrid AI-human handoffs, CRM-enabled workflows.
Team Size: Not specified
Pricing: $25-$49/hr
Location: Bengaluru, India
Website: https://www.verloop.io/
7. Engati (Mumbai)
Engati provides a no-code chatbot platform supporting 14+ channels such as web, mobile, and social media. It’s popular with SMEs and startups for its ease of use.
Services: No-code builder, omnichannel deployment (WhatsApp to web), real-time analytics.
Focus Areas: Rapid deployment bots, cross-channel consistency, visual builder experience.
Team Size: Not specified
Pricing: $49/hr
Location: Mumbai, India
Website: https://www.engati.ai/
Also Read: Top 10 AI Chatbot Development Companies in the USA
8. Go4customer (India)
Go4customer is a top AI chatbot provider in India, recognized for enriching customer experience through ML-backed conversational bots that handle support and lead generation across multiple channels.
Services: Customer support and lead-gen bots, multi-channel interactions with ML.
Focus Areas: Efficient, personalized customer journeys via machine learning across channels.
Team Size: 50-99
Pricing: <$25/Hr
Website: https://go4customer.com/
9. Cyfuture
Cyfuture is known for technology-driven chatbot solutions across industries like e-commerce, healthcare, and finance in India. They emphasize R&D and adaptable NLP bots.
Services: NLP-based conversational bots tailored for various sectors.
Focus Areas: Adaptive chatbots for complex queries in diverse domains.
Team Size: 50-99
Pricing: <$25/Hr
Website: https://cyfuture.com/
10. SmatBot
SmatBot delivers integrated AI chatbots for education, healthcare, and e-commerce. Their bots support seamless customer communication with multi-language and app integrations.
Services: Automated chat with third-party integrations, prompt AI responses.
Focus Areas: Cross-sector conversational efficiency and customer satisfaction.
Team Size: 50-99
Pricing: <$25/Hr
Website: https://www.smatbot.com/
Bonus. Exotel
Exotel is a cloud communication platform offering generative AI-powered chatbot solutions. Their AI bots support workflow customization and multilingual use cases.
Services: Multilingual chatbot workflows via Applets, generative AI intent tracking.
Focus Areas: Contextual, language-flexible conversational workflows for customer operations.
Team Size: 50-99
Pricing: <$25/Hr
Website: https://exotel.com/
Conclusion:
India’s AI chatbot landscape is thriving with innovation—from enterprise-grade giants like Haptik, Yellow.ai, and Gupshup, to agile builders like eSparkBiz, Engati, and Verloop.io. Many stand out for their ability to manage complex multilingual interactions, generative AI workflows, and high-scale customer automation—a fit for every business size and use case.
When selecting your chatbot development partner, look beyond names and focus on factors like:
- Flexibility & Tech Stack: Do they support generative AI, LLMs, voice & multilingual?
- Deployment Channels: Web, WhatsApp, CRM, voice, and more.
- Vertical Expertise: Are they proven in your industry (fintech, healthcare, support)?
- Ease of Use: Do they offer no-code tools, analytics, and human handoffs?
